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Customer Feedback

Here are a few messages from our customers:-

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19th January 2024, 4:26 PM
Jennifer
Dundee
Had to let you know how pleased I am with the birthday card I ordered just 2 days ago!
It arrived today, despite our dubious Royal Mail deliveries and it is great. I have started using your cards after receiving a couple of your Christmas cards which I loved too.
This is definitely the start of many more orders thank you so much.
Website response: Thank you so much for your lovely message! Really pleased to hear you are happy with your cards! And that Royal Mail delivered on time. Wishing you all the best!

13th November 2023, 11:50 AM
Mary Potiuk
Leicester
Gorgeous Christmas cards Elspeth.
They are going to my grandchildren in Australia.
Thank you
Website response: Thank you so much Mary, for your lovely message.
So pleased that you like the cards. All the best x

9th November 2021, 11:19 AM
Karen Bell
Hebburn
Beautiful cards and response is fantastic, always receive the cards quickly or an email where there may be a delay. Elspeth is great at making sure everything is okay before she makes the card if she thinks there is anything that may be a typo. Great service and always a pleasure. Cards are always beautiful and always get lovely comment s from the recipients
Website response: Thank you Karen, for your super review.
I am very flattered! So pleased that you, and your friends and family like the cards.
All the best x

5th July 2021, 7:43 AM
Cathy Stillman-Lowe
Customer
Reading
These beautiful hand-made cards delight special friends and family alike. The fern and leaf cards in particular are very handsome & most unusual.
Website response: Thank you Cathy, for your very kind words.

21st November 2020, 9:44 AM
David
Mobile, AL USA
5/5 STARS The response time was unbelievably quick, her willingness to work to create a personalized design for our Christmas card astonished me, and Elspeth's concern that I would be 100% satisfied during the ordering process is something that you rarely find. Fully recommend
Website response: Thank you David, for your very kind words. Much appreciated.

12th November 2020, 7:23 PM
Hilary
Bo’ness, Scotland
Thank you for the beautiful personalised cards I’d ordered recently. They arrived today, in perfect condition, and I’m delighted with them. Both of them are keepsake cards. It’s getting harder and harder to find good quality, different cards - yours fit the bill. I’ll be passing on your name to friends. Thank you very much
Website response: Thank you for your lovely message, I am so pleased that you like the cards and that they arrived in good condition. Wishing you all the best.

6th November 2020, 7:21 PM
Zoe
Warrington
The embroidered Christmas cards I have received are beautiful, the photographs don't do them full justice. It's lovely to be able to personalise the message inside too. Extremely quick delivery and very nicely packaged to keep them safe in transit. Thank you very much, and I sincerely hope that your business continues to do well in these difficult times.
Website response: Thank you so much for your lovely message. So happy to hear that you’re pleased with your cards. ☺️

26th August 2020, 12:27 PM
Liz Nicholson
Just a quick thank you for the fabulous card that arrived today for my friend’s significant birthday. I am delighted and I know that she will be thrilled.

Excellent service in these very difficult times.
Website response: Thank you Liz for your lovely message, I am so pleased that your friends card safely, and that you are pleased with it. All the best!

15th March 2020, 8:16 PM
Paul L
Blackburn
I’ve had numerous cards from Elspeth over the last couple of years . The people I give them to all remark how beautiful they are . They are usually kept as keepsakes as they are so well made . Service is quick too .
Thanks Elspeth !
Paul
Website response: Thank you Paul! Firstly for you very kind review, and also for all your orders - past and present.
All the best, Elspeth

4th March 2020, 9:05 PM
Jill Yates
Settle, North Yorkshire
I have just received the latest of my orders from Elspeth. Every card that I have ordered has been beautifully perfect. I truly can not fault the quality of the cards, nor the superb service that I have received. Thank you Elspeth
Website response: Thank you Jill for your lovely message! So pleased that you are a happy customer! All the best xx

Hi Elspeth,

I was wondering if there was a place for comments as I wanted to write something really nice because I was absolutely delighted with the card. I have already told my daughter about your cards as she is like me and likes nice and different things and I will certainly be telling others. Thank you so much and I have no doubt I will be ordering from you in the future.

Kindest regards

Sandra 


Dear Elspeth,

Thank you so much, the cards have been received yesterday (Tuesday) - brilliant service once again.  Yes, I love the cards, thank you,

Jane


Good afternoon Elspeth

Just to let you know that my order arrived promptly today and that I am absolutely delighted with all of the cards ordered.  They are absolutely beautiful and just what I wanted.. The quality is amazing!

Many thanks again

Margaret


Dear Elspeth,

Thank you so much for your help with the New Baby card. It arrived today, I am delighted with it, and my daughter and son-in-law were thrilled. Wishing you and your family a very Happy Christmas and good wishes for 2009.

Barbara.


Elspeth,

Cards arrived today & they are delightful. 

Thank you.

Tracy


Received card and its perfect.   I really liked what you did with the front page.   

Thanks again.

Hazel


Dear Elspeth

Just a quick note to say a Big Thank you for the cards.

Both my sister and myself are really very happy with our cards. You really do have a wonderful talent.

Thank you again, take care

Regards

Colette


Hi Elspeth,

Thank you for those cards, they arrived next day and are perfect.

Cheers,

Jeff


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Page updated 4th Jan 2016, 09:03