Telephone:
01254 54383
Contact us

Delivery

We send everything by Royal Mail.

At the moment (2021) we have been experiencing quite an erratic service from Royal Mail, even with their 'Special Delivery' service. We may post your order the next day, and sometimes the same day that you order, however it may take up to six days to arrive at it's destination, or it may arrive the next day.....
It makes little difference if we post items first or second class.
May I suggest that you try to order your supplies in extra good time.
 
Normally:-

If your order is placed before 3pm, we aim to dispatch it the same day (Working days only). If your embroidery is not in stock, your card may be dispatched the next working day.

You should receive automatic confirmation of our receipt of your order – should you not receive this within 24 hours of placing your order please contact us for confirmation.

Please check with the 'order status' button to check if we have dispatched your order. We do not normally email to say when we have dispatched you card.

Estimated delivery times are the standard Royal Mail times for delivery.

NOTE: WE NOW ONLY DISPATCH WITHIN THE UK, AS IT IS TOO COMPLICATED AND EXPENSIVE TO SHIP TO THE REST OF THE WORLD.

 

 

 

 

If your order is placed before 2pm, we aim to dispatch it the same day (Working days only). If your embroidery is not in stock, your card may be dispatched the next working day.

FREE POSTAGE INCLUDED WITHIN THE UK!

Postage and packing in a stout board backed envelope is FREE on all our cards to UK addresses! The price you see is the price you pay. For postage to other countries please see the 'Delivery Pricing' page.

Our embroidery is sewn here in Lancashire using free-machine techniques and unusual threads and textiles. The embroidery is carefully cut out and fixed firmly onto the card. All our cards are hand glittered. As the card is individually handmade it may feature slight variations and is quite unique. The card will be made just for you with tender loving care.

We use Uk Royal Mail to ship our personal orders, and our delivery charges to non UK areas are based on the Royal Mail  basic prices. If you wish for "signed for" or extra "tracking" then we will pass this cost on to you.

Here is a link to the Roal Mail prices:-

https://­www.­royalmail.­com/­sites/­default/­files/­royal-mail-our-prices-25-march-2019-46305575.pdf

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Page updated 7th Dec 2021, 12:52