We rely on Royal Mail for our delivery, so we suggest that you try to order your supplies in good time.
If your order is placed before 3pm, we aim to dispatch it the same day (Working days only). If your embroidery is not in stock, your card may be dispatched the next working day.
You should receive automatic confirmation of our receipt of your order – should you not receive this within 24 hours of placing your order please contact us for confirmation.
Please check with the 'order status' button to check if we have dispatched your order. We do not normally email to say when we have dispatched you card.
Estimated delivery times are the standard Royal Mail times for delivery.
NOTE: WE NOW ONLY DISPATCH WITHIN THE UK, AS IT IS TOO COMPLICATED AND EXPENSIVE TO SHIP TO THE REST OF THE WORLD.
UK Cards are dispatched by second class post (Royal Mail) and a contribution towards the postage of 95p is charged for all orders however many cards you order.